Outreach Counsellor
Job Summary
Integrating an intersectional feminist framework and a harm reduction philosophy, the Outreach Counsellor is responsible for providing short term counselling services for survivors of sexual abuse and/or sexual assault. This service may be delivered in person, virtually, or over the phone, as mutually determined by the woman and the counsellor.
RESPONSIBILITIES & ACTIVITIES
SERVICE DELIVERY
- Provide individual, supportive counselling to strengthen women’s understanding of the impacts of violence against women and or sexual abuse/sexual assault and to contextualize and normalize their experiences
- Engage in therapeutic modalities to support woman in gaining insight and understanding about the impacts of trauma
- Provide therapy from a feminist empowerment model approach using evidence-based or evidenced-informed therapy models
- Establish a safe, supportive and non-judgmental environment to facilitate women’s empowerment and ability to make change
- Assist women in developing personal goals and action plans
- Provide advocacy and support on behalf of women with collateral agencies and within systems, as requested by women
- Provide referrals and assist women in making connections with community resources including housing, medical, and justice systems
- Facilitate groups as requested and scheduled
COMMUNITY LIAISON AND ADVOCACY
- Assist women in making connections with community resources including housing, social assistance, medical services, basic needs resources and justice systems;
- Remain committed to education and advocacy as a means to ending violence against women
- Advocate on behalf of the women we serve, with their approval, in accessing relevant community resources
- Support the women we serve in developing self-advocacy strategies
PROGRAM ADMINISTRATION
- Record statistics as per agency policies and procedures
- Research resource materials to support the work of the program. Make recommendations to the Program Supervisor.
- Participate in program planning and evaluation
TEAM & AGENCY PARTICIPATION
- Actively participate in staff and agency meetings
- Work collaboratively as a team member in the identification, development and recommendations of changes for improved service delivery
- Work collaboratively with management, staff and volunteers to ensure effective support and service provision
- Promote a healthy and respectful workplace
- Participate in applicable training, supervision and team meetings
- Practice open, direct, respectful communication
- Perform other duties as assigned
- Abide by all policies, procedures, rules and regulations of HURONIA TRANSITION HOMES
QUALIFICATIONS
Education
- Post-secondary degree/diploma in a relevant discipline (BSW/MSW preferred) and a minimum of 3 to 5 years relevant work experience.
- First Aid/CPR Certification
- WHIMIS
Knowledge/Skills/Abilities
- Knowledge of the issues and complexities of the impact of violence against women including sexual assault
- An understanding of social services, housing, medical, and justice systems with knowledge regarding procedures for access
- An understanding of, and an ability to work with, diverse women including women from various socio-economic and cultural backgrounds
- Group planning and facilitation skills
- Strong counselling and assessment skills
- Excellent problem solving and conflict resolution skills
- Excellent organizational and time management skills
- Ability to work independently and as a team member
- Knowledge of anti-racist/anti-oppressive harm reduction practices and application and a solid feminist analysis
- Tact, sound judgment and multi-tasking ability
- Excellent oral and written communication skills
- Demonstrated skill in meeting individual and organizational targets
- Working knowledge of Microsoft Office and an ability to learn to operate the organizations database
Working Conditions/Requirements
- Office environment but may include non-standard workplaces
- Reliable vehicle, valid driver’s license and insurance
- Ability to sit or stand for varying periods of time
REQUIRED COMPETENCIES
- Strong active listening skills, professionalism, and the ability to build respectful relationships with colleagues, service users, and community members are essential. Proficiency with technology and the ability to quickly learn new systems are also required. The successful candidate will also work within a harm reduction philosophy, applying non-judgmental, evidence-informed approaches that meet women where they are at while supporting safety, dignity, and empowerment.
- This role requires a strong commitment to intersectional feminist principles, anti-oppressive practice, and supporting women from diverse social locations and lived experiences. Candidates must understand the impacts of systemic oppression, gender-based violence, and inequality, and demonstrate a commitment to ongoing learning in these areas.
- The ideal candidate is a collaborative and adaptable professional with strong teamwork, communication, and customer service skills. They demonstrate sound judgment, initiative, and the ability to effectively prioritize and achieve results in a fast-paced environment. Candidates must be committed to following organizational policies and procedures while contributing innovative ideas and solutions.
In keeping with our commitment to represent all our communities, Indigenous women, francophone women, queer-identified and racialized women are especially encouraged to apply.
AI disclosure: We do not use artificial intelligence or automated decision-making tools at any stage of the candidate screening, evaluation, or selection process. All hiring decisions are made by human reviewers.
Vacancy status: This is an existing position in the organization.
Please submit your up-to-date resumé, as well as a cover letter highlighting your experience, to:
Veronica Pena
P.O. Box 54
Midland, ON L4R 4K6
Fax: 705-526-0343